BusterStronghart@Gmail.com
1. From the Desk of David Pogue: How to Survive a Tech
Support Call
=============================================================
OK, we all know that the tech-support problem is out of
control these days. But just for fun, reader John Stumpf, ex-
CIO and now just a "retired geek," wrote up a Guide to Dell
Tech Support that's so clever/funny/smart, I had to pass it
on. Please welcome substitute columnist John Stumpf.
PREPARATORY WORK
So it has happened: you have fired up your Dell PC, and -
nothing. Or the dreaded "cannot find boot drive" or something
like that. Now you are forced into the unenviable position of
having to call Dell Off-shore Hardware Support. Look at it as
a journey, one on which you will be tested, much like Job or
Arthur Dent. You will descend into the ninth circle, but with
the proper preparation, tools and attitude, you will return,
a better person for it.
First, before you call, prepare. Raid your kids' library and
find some simple reading primers along the lines of "See Spot
Run." This will help you speak in non-complex sentences and
monosyllabic words.
Make an appointment for that root canal you have been putting
off. After what you are about to experience, you will look
forward to it.
Buy a speakerphone; it's tough to stay rational when your
neck is cramped.
When you are ready to MAKE THE CALL, go to the bathroom, take
an aspirin, get a book or crossword, stock up on water and
nibbles (preferably ones with high sugar content and no
nutritional value; Twinkies are good). Shoo the kids out of
your den; it's possible that they will hear things that could
cause serious psychological issues later.
Do your relaxation exercises; take a sip of water; remember
Dan Rather's closing, "Courage." And MAKE THE CALL.
WHAT HAPPENS NEXT?
The first thing that you will get is a recorded announcement
saying that you can go to support.dell.com online to get
help. This is your first test. Refrain from screaming that
your PC is broken and you can't GET to the Internet. This is
where it is handy to have a towel to bite on, so your family
doesn't hear you screaming at a recording.
You may also be asked to enter your "Express Service Code."
(The discussion of why you have an "Express" Service Code
when you are spending a long time on hold is best put off for
another time.)
Eventually you will get to a person. You will tell him/her
why you are calling, and most likely you will be told you
have to call someone else. They will offer to transfer you,
but before they do, GET THE EXENSION NUMBER. This is very
important, especially when (not if) you get cut off. Note
that it is a seven-digit extension number.
While waiting, pause and ponder the size and complexity of a
company that needs an extension number the size of your phone
number.
Now you are getting close. You will eventually get to someone
who after getting your name, address, problem, and again,
Express Service code, will say the magic words, "I can help
you with that problem." You have now contacted a Dell
Offshore Personal Expert - a DOPE.
Some notes on this part of the process:
* The DOPE will probably call you by your first name, because
he/she wants to be your new best friend.
* He/she will profusely thank you at every step of the way
for the same reason.
* He/she will have a notable American name like Patrick,
Matthew or even a Shaun. Do not react to this.
But congratulations; YOU HAVE REACHED SOMEONE WHO IS TRYING
TO HELP YOU! You reached the ninth circle, and all you have
to do is return.
THE RETURN
What happens now will vary depending on your problem. But
here are some guidelines for dealing with the DOPES.
* Do not yell at them. Aside from the fact that it is rude, I
think the phone system has a volume limiter that will cut you
off. Bite the towel instead.
* Do not try sarcasm; DOPES don't understand it. Again, bite
the towel.
* Ditto humor.
* Do not use words like "escalate" or "supervisor." In my
case, they were greeted by a frosty silence. My guess is that
they sound like obscenities in the local language.
* Do not ask if there is U.S.-based support. You will be told
that there is "no U.S.-based Dell support."
* You may be told that the DOPE will take personal
responsibility for your problem. Loosely translated, this
means you will never hear from him/her again.
THERE IS HOPE
At some point in this process, you may reach a Newly Oriented
Dell Off-shore Personal Expert - a NO-DOPE. This is a person
that has recently joined Dell who hasn't been fully trained
and therefore will approach your problem in a friendly,
knowledgeable and professional manner. He/she will solve your
problem in less time than it took to write this.
The moral of the story is to keep trying; eventually you will
reach a NO-DOPE.
YOU HAVE DONE IT
See, I told you that you could do it. Let the kids and pets
back in, throw out the towel, and start using complex
sentences and polysyllabic words again. And late that night,
after everyone has gone to bed, break out the 12-year-old
stuff, and toast yourself. Tomorrow you can reload all your
programs and restore your data from your backup. You do have
a backup, don't you?
(All of the events related here are based on my experience
with two incidents. The process was so frustrating that I
probably will not buy another Dell. And of course apologies
to Dante, Doug Adams, Greek mythology and those at Dell Off-
shore Support who are great.)
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Due to my experiences with Dell Dis-Support over the last ten years I have resolved never to buy another Dell Machine No Matter How Highly They Are Rated by Consumer's Reports. I have owned four different Dells (two lappies and two desk-tops) and with the exception of Dell Dis-Support I think that they were okay.
In the meantime, I have a problem with my Dell Inspiron 8600 and I have been procrastinating and have not called for dis-support for at least a year due to Dell-Dis-Support Phobia. For all I know my problem may not be a Dell problem -- it might be a BellSouth problem, but I am too afraid to call Dell-Dis-Support to find out.
There is no excuse for a successful company like Dell, a company that makes boatloads of money, to abuse its customers like Dell does. But, for several years Business Schools taught that short term bottom lines were much more important than long term customer relationships. From my perusals of the Harvard Business Review, I get the feeling that some doubt has recently been sown in that sad, selfish, shortsighted theory. In a few years, or perhaps in several years, companies may come back to their customers. But I doubt that it will be American owned companies. Think, Toyota, and how it drove General Motors to the junk yard.
Here's a horrible statistic: Wall Street capitalises GM at 13 billion dollars. .. Wall Street capitalizes Toyota at 193.5 Billion dollars.
GM used to be a bellwether stock for the entire market. Let's hope it no longer is. And Charlie Wilson, Ike's Secretary of the Defense, and former president of GM, used to say, "What's good for GM is good for the nation." -- Well, Chapter 11 will be good for GM. What does that say for US?
mek
Friday, February 24, 2006
Thursday, February 23, 2006
BusterStronghart@Gmail.com
From Richard Russell's "Dow Theory Letters"
February 16, 2006 -- I should be in shock, but I'm really not. I just read on Bloomberg that my old high school, Horace Mann School for Boys (now just called Horace Mann because it's coed), will charge tuition of around $30,000 a year (this is a high school, mind you, not a university). And it's a good high school -- Eliot Spitzer is a graduate, so it must be good. But $30,000? I told my sister about it, and she laughed. "Get with it," she said, "Kindergarten at Ethical Culture school (where we both attended) now charges in the high $20 thousands, that is if you can get in at all." Actually, I hear there's near hysteria to get kids into private kindergartens in New York City. Remember when they called New York "Fun City"? I think that was back in the 70s or was it the '80s? It's still Fun City if you've got around half a million to spend every year.
So why am I surprised at the $30,000 at my old high school? Well, you see, we old codgers remember. Back in the late 1930s when I was attending Horace Mann, the tuition was a lot different. In those days Horace Mann was begging people to attend. Tuition then was $450 a year and thanks for thinking of us. Don't smirk. In the late '30s you could buy a new Ford for that same $450, so my folks didn't think Horace Mann was a bargain; they thought it was just a good school. I liked the school, of course, We had a really good football team. Our star running back was Jack Kerouac, who later became famous as the leader of the "beats." I knew Jack well. He was a tough guy, he came from New Jersey, and he thought all us Manhattan kids were spoiled brats.
Jack's "beat" buddies later became the hippies of the 1960s. With the arrival of the hippies, America's forgotten children burst on to the scene, and in time the hippies gave birth to the "bobby-soxers" and then to today's "teens." The Bobby-soxers loved Elvis, and later Frankie. The teens turned to a higher form of music, and Rock and Roll was born. Born? Hey, the teens almost took over the nation. The teens graduated to black penitentiary "music," and the whole thing morphed into what today we call the hip-hop generation. And it all started with Jack Kerouac back at Horace Mann School for Boys.
So tuition from $450 to $30,000. That's a big jump. But I thought the Federal Reserve was the guardian of our money? No, they don't really guard our money -- they create it. And doesn't Fed Chairman Bernanke say that he's going to target inflation at just 1 to 2 percent? That kind of inflation (if he can pull it off) is not too noticeable, unless you live a long time like your editor. Then you can look back and say, "What the hell happened to that money that I saved over 30 or 40 or 50 years?" Aw, the Fed ate it. You should have been smart enough to put some of it in gold or Sears or General Electric, no, I said General Electric, dummy, not General Motors.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I went to Horace Mann in the middle '50s. Tuition was $900 and the Dormitory was another $900.
From Richard Russell's "Dow Theory Letters"
February 16, 2006 -- I should be in shock, but I'm really not. I just read on Bloomberg that my old high school, Horace Mann School for Boys (now just called Horace Mann because it's coed), will charge tuition of around $30,000 a year (this is a high school, mind you, not a university). And it's a good high school -- Eliot Spitzer is a graduate, so it must be good. But $30,000? I told my sister about it, and she laughed. "Get with it," she said, "Kindergarten at Ethical Culture school (where we both attended) now charges in the high $20 thousands, that is if you can get in at all." Actually, I hear there's near hysteria to get kids into private kindergartens in New York City. Remember when they called New York "Fun City"? I think that was back in the 70s or was it the '80s? It's still Fun City if you've got around half a million to spend every year.
So why am I surprised at the $30,000 at my old high school? Well, you see, we old codgers remember. Back in the late 1930s when I was attending Horace Mann, the tuition was a lot different. In those days Horace Mann was begging people to attend. Tuition then was $450 a year and thanks for thinking of us. Don't smirk. In the late '30s you could buy a new Ford for that same $450, so my folks didn't think Horace Mann was a bargain; they thought it was just a good school. I liked the school, of course, We had a really good football team. Our star running back was Jack Kerouac, who later became famous as the leader of the "beats." I knew Jack well. He was a tough guy, he came from New Jersey, and he thought all us Manhattan kids were spoiled brats.
Jack's "beat" buddies later became the hippies of the 1960s. With the arrival of the hippies, America's forgotten children burst on to the scene, and in time the hippies gave birth to the "bobby-soxers" and then to today's "teens." The Bobby-soxers loved Elvis, and later Frankie. The teens turned to a higher form of music, and Rock and Roll was born. Born? Hey, the teens almost took over the nation. The teens graduated to black penitentiary "music," and the whole thing morphed into what today we call the hip-hop generation. And it all started with Jack Kerouac back at Horace Mann School for Boys.
So tuition from $450 to $30,000. That's a big jump. But I thought the Federal Reserve was the guardian of our money? No, they don't really guard our money -- they create it. And doesn't Fed Chairman Bernanke say that he's going to target inflation at just 1 to 2 percent? That kind of inflation (if he can pull it off) is not too noticeable, unless you live a long time like your editor. Then you can look back and say, "What the hell happened to that money that I saved over 30 or 40 or 50 years?" Aw, the Fed ate it. You should have been smart enough to put some of it in gold or Sears or General Electric, no, I said General Electric, dummy, not General Motors.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I went to Horace Mann in the middle '50s. Tuition was $900 and the Dormitory was another $900.
Monday, February 13, 2006
BusterStronghart@Gmail.com
The levelers insisted on an equal distribution of power and property and disclaimed all dependence and subordination.
The millenaians or fifth-monarchy-men required, that government itself should be abolished, that all human powers be laid in dust, in order to pave the way for the dominion of Christ whose second coming they immediately expected.
The Antinomians even insisted that the obligations of morality and natural law were suspended, and that the elect, guided by internal principle, more perfect and divine, were superior to the beggarly elements of justice and humanity.
A considerable party declaimed against tithes and hireling priests, and were resolved that the magistrate should not by power or revenue any ecclesiastical establishment.
Another party inveiged against the law and its professors; and on pretense rendering more simple the distribution of justice, were desirous of dismantling the entire system of English jurisprudence, which seemed interwoven with monarchic government.
Even among those republicans, who adopted no such extravagances, were so intoxicated with their saintly character, that they supposed themselves possessed of peculiar privledges; and that all professions, oaths, laws, and engagements, had, in great measure, lost their influence over them.
The bands of society were everywhere loosened; and the irregular passions of men were encouraged by speculative principles, still more unsocial and irregular.
David Hume : HISTORY OF ENGLAND VOL VI
The levelers insisted on an equal distribution of power and property and disclaimed all dependence and subordination.
The millenaians or fifth-monarchy-men required, that government itself should be abolished, that all human powers be laid in dust, in order to pave the way for the dominion of Christ whose second coming they immediately expected.
The Antinomians even insisted that the obligations of morality and natural law were suspended, and that the elect, guided by internal principle, more perfect and divine, were superior to the beggarly elements of justice and humanity.
A considerable party declaimed against tithes and hireling priests, and were resolved that the magistrate should not by power or revenue any ecclesiastical establishment.
Another party inveiged against the law and its professors; and on pretense rendering more simple the distribution of justice, were desirous of dismantling the entire system of English jurisprudence, which seemed interwoven with monarchic government.
Even among those republicans, who adopted no such extravagances, were so intoxicated with their saintly character, that they supposed themselves possessed of peculiar privledges; and that all professions, oaths, laws, and engagements, had, in great measure, lost their influence over them.
The bands of society were everywhere loosened; and the irregular passions of men were encouraged by speculative principles, still more unsocial and irregular.
David Hume : HISTORY OF ENGLAND VOL VI
Wednesday, February 08, 2006
BusterStronghart@Gmail.com
Gross wanted to know "Why aren't you telling me to read Paul Auster's newest, "Brooklyn Follies"?
Ah, thanks for reminding me. I went to Miami to see Auster read from Brooklyn Follies a few weeks ago. It sounds like the type of novel that I would like, and, of course, it is an Auster work. I just plain forgot to order it from the library. Wait a few moments, please. I'll be right back...
Brooklyn follies
You are number 19 in the holds list
There are 21 holdable copies
Okay: it's ordered. I am number 19 in the hold list; but as there are 21 copies I should be getting it soon. Hiis wife was there too and I could have a lot to say about her too, but suffice it to say that she is very hot, and reads very well, and is definitely smarter than I am. Auster may be.
In the meantime: I went to Naples and spent Superbowl night with the great HR. I lost $5.00 betting on the Seahawks--I actually wanted to bet the Steelers because I like the guy with the long hair, but Hal wanted the Steelers and so he gave me the points and I rooted for the Seahawks. There were two Ref calls that hurt the Seahawks, I called both opposite to the Refs but my calls weren't allowed by Hal.
As it turned out my guy with the long hair wasn't as great as he was in the playoffs, and had I taken the Steelers I wouldn't have had much to cheer about anyway. Troy Polamalu is going to be around for a long time, I guess, as this is only his third NFL season, so I'll get to see him a lot more in the future. I just hope that there is no Delila around to cut his hair. Maybe Hal will let me take his team next year.
Anyway, watching the game with Hal was a lot of fun, except I kept thinking that I might never see him again as he is moving to the west coast. You guys missed out in not seeing the house as Mary did it.
I dragged Hal to the Naples Museum which is a pretty good small museum. He was a good guy and went along, although I am sure that he would rather have done something else, like bake a pie or go to church.
And I learned something in the museum thanks to HR. There was a special exhibit of Andrew Wyeth which I would have skipped, because, art snob that I am, I thought of Wyeth as an illustrator, like Norman Rockwell, who made pretty pictures filled out with false sentiment. Maybe Christina's World threw me off.
Hal went to see the Wyeths while I spent some time with second tier American artists and some Mexican contemporary artists in whose works I found some real emotion, though sometimes I worry that I can't tell the difference between truth, art, emotion and propaganda--like with Rivera, Orozco, and Siquieros. I like to look at their work; but it makes me think about Justice instead of feel. Is that art? Or is it propaganda?
Anyway Hal came down from the gallery where the Wyeths were being shown. I could see that he had been impressed so I went up to look at them. I figured that he has lived with Mary so long that some of her esthetic must have rubbed off. He might be right about liking Wyeth. -- It turned out that the Helga pictures were included in the show, and when I looked at them I could see how right HR was and how wrong I had been. Helga is painted over and over again with a meticulous intensity that only an artist obsessed and in love could have produced. Wyeth's wife never knew about Helga until about fifty or so paintings were discovered hidden in his studio. Wyeth freed his emotions from his mind and attached them to the canvases. Wyeth does it...at least in the Helga paintings. Now I have to look at Christina's World again. It was chilling. If the show goes to NYC let me know what you think.
I limited myself to two martinis, but of course we ate too much, and so I didn't sleep well, but early in the AM, before Hal awoke, I jumped into his pool which was ice cold and very, very refreshing. If only I could get the people in my building to allow the pool to get cold. They insist that it be warm, probably so that they can get away with peeing in it.
I swam a couple of laps furiously kicking my feet, not using my arms, as my rotator cuff is still a problem, but somehow it seems that the ice cold water helped it a lot. It still feels better. And I was in for only ten or fifteen minutes. Is that possible Doctors?
I didn't like leaving Hal -- I felt like I was losing something again.
Gross wanted to know "Why aren't you telling me to read Paul Auster's newest, "Brooklyn Follies"?
Ah, thanks for reminding me. I went to Miami to see Auster read from Brooklyn Follies a few weeks ago. It sounds like the type of novel that I would like, and, of course, it is an Auster work. I just plain forgot to order it from the library. Wait a few moments, please. I'll be right back...
Brooklyn follies
You are number 19 in the holds list
There are 21 holdable copies
Okay: it's ordered. I am number 19 in the hold list; but as there are 21 copies I should be getting it soon. Hiis wife was there too and I could have a lot to say about her too, but suffice it to say that she is very hot, and reads very well, and is definitely smarter than I am. Auster may be.
In the meantime: I went to Naples and spent Superbowl night with the great HR. I lost $5.00 betting on the Seahawks--I actually wanted to bet the Steelers because I like the guy with the long hair, but Hal wanted the Steelers and so he gave me the points and I rooted for the Seahawks. There were two Ref calls that hurt the Seahawks, I called both opposite to the Refs but my calls weren't allowed by Hal.
As it turned out my guy with the long hair wasn't as great as he was in the playoffs, and had I taken the Steelers I wouldn't have had much to cheer about anyway. Troy Polamalu is going to be around for a long time, I guess, as this is only his third NFL season, so I'll get to see him a lot more in the future. I just hope that there is no Delila around to cut his hair. Maybe Hal will let me take his team next year.
Anyway, watching the game with Hal was a lot of fun, except I kept thinking that I might never see him again as he is moving to the west coast. You guys missed out in not seeing the house as Mary did it.
I dragged Hal to the Naples Museum which is a pretty good small museum. He was a good guy and went along, although I am sure that he would rather have done something else, like bake a pie or go to church.
And I learned something in the museum thanks to HR. There was a special exhibit of Andrew Wyeth which I would have skipped, because, art snob that I am, I thought of Wyeth as an illustrator, like Norman Rockwell, who made pretty pictures filled out with false sentiment. Maybe Christina's World threw me off.
Hal went to see the Wyeths while I spent some time with second tier American artists and some Mexican contemporary artists in whose works I found some real emotion, though sometimes I worry that I can't tell the difference between truth, art, emotion and propaganda--like with Rivera, Orozco, and Siquieros. I like to look at their work; but it makes me think about Justice instead of feel. Is that art? Or is it propaganda?
Anyway Hal came down from the gallery where the Wyeths were being shown. I could see that he had been impressed so I went up to look at them. I figured that he has lived with Mary so long that some of her esthetic must have rubbed off. He might be right about liking Wyeth. -- It turned out that the Helga pictures were included in the show, and when I looked at them I could see how right HR was and how wrong I had been. Helga is painted over and over again with a meticulous intensity that only an artist obsessed and in love could have produced. Wyeth's wife never knew about Helga until about fifty or so paintings were discovered hidden in his studio. Wyeth freed his emotions from his mind and attached them to the canvases. Wyeth does it...at least in the Helga paintings. Now I have to look at Christina's World again. It was chilling. If the show goes to NYC let me know what you think.
I limited myself to two martinis, but of course we ate too much, and so I didn't sleep well, but early in the AM, before Hal awoke, I jumped into his pool which was ice cold and very, very refreshing. If only I could get the people in my building to allow the pool to get cold. They insist that it be warm, probably so that they can get away with peeing in it.
I swam a couple of laps furiously kicking my feet, not using my arms, as my rotator cuff is still a problem, but somehow it seems that the ice cold water helped it a lot. It still feels better. And I was in for only ten or fifteen minutes. Is that possible Doctors?
I didn't like leaving Hal -- I felt like I was losing something again.
Monday, February 06, 2006
BusterStronghart@Gmail.com
No doubt your grandson is reading Keats, and a good thing it is.
Truth
Beauty
Justice
Can we live for these three things. Have we? Certainly the four of you have made an effort in those honorable directions. You have nothing of which to be ashamed. Whereas some of us have much for which to make up. Repairs. Note, when you re-read the poem that it is not Keats who makes the point; rather it is written on the urn. We do not know whether Keats believed that truth is beauty and beauty is truth.
Ode on a Grecian Urn
THOU still unravish'd bride of quietness,
Thou foster-child of Silence and slow Time,
Sylvan historian, who canst thus express
A flowery tale more sweetly than our rhyme:
What leaf-fringed legend haunts about thy shape 5
Of deities or mortals, or of both,
In Tempe or the dales of Arcady?
What men or gods are these? What maidens loth?
What mad pursuit? What struggle to escape?
What pipes and timbrels? What wild ecstasy? 10
Heard melodies are sweet, but those unheard
Are sweeter; therefore, ye soft pipes, play on;
Not to the sensual ear, but, more endear'd,
Pipe to the spirit ditties of no tone:
Fair youth, beneath the trees, thou canst not leave 15
Thy song, nor ever can those trees be bare;
Bold Lover, never, never canst thou kiss,
Though winning near the goal—yet, do not grieve;
She cannot fade, though thou hast not thy bliss,
For ever wilt thou love, and she be fair! 20
Ah, happy, happy boughs! That cannot shed
Your leaves, nor ever bid the Spring adieu;
And, happy melodist, unwearièd,
For ever piping songs for ever new;
More happy love! more happy, happy love! 25
For ever warm and still to be enjoy'd,
For ever panting, and for ever young;
All breathing human passion far above,
That leaves a heart high-sorrowful and cloy'd,
A burning forehead, and a parching tongue. 30
Who are these coming to the sacrifice?
To what green altar, O mysterious priest,
Lead'st thou that heifer lowing at the skies,
And all her silken flanks with garlands drest?
What little town by river or sea-shore, 35
Or mountain-built with peaceful citadel,
Is emptied of its folk, this pious morn?
And, little town, thy streets for evermore
Will silent be; and not a soul, to tell
Why thou art desolate, can e'er return. 40
O Attic shape! fair attitude! with brede
Of marble men and maidens overwrought,
With forest branches and the trodden weed;
Thou, silent form! dost tease us out of thought
As doth eternity: Cold Pastoral!
45
When old age shall this generation waste,
Thou shalt remain, in midst of other woe
Than ours, a friend to man, to whom thou say'st,
'Beauty is truth, truth beauty,—that is all
Ye know on earth, and all ye need to know.'
______________________________________________________
It seems to me on re-reading the poem for the first time in fifty or so years that the beauty of the urn is absolutely not truthful, as Keats tells us, more than once, that the articles of beauty depicted on the urn are not transitory, in fact that each article of beauty transits generations--and remains frozen in time. Unlike the reality of Therefore Beauty is not truth.
Whereas, we know that all things evanesce, change, are destroyed, as Shelly reminds us in Ozymandius:
___________________________________________
Ozymandius
I met a traveler from an antique land,
Who said--"Two vast and trunkless legs of stone
Stand in the desert . . . . Near them, on the sand,
Half sunk a shattered visage lies, whose frown,
And wrinkled lip, and sneer of cold command,
Tell that its sculptor well those passions read
Which yet survive, stamped on these lifeless things,
The hand that mocked them, the heart that fed;
And on the pedestal, these words appear:
My name is Ozymandius, King of Kings,
Look on my Works, ye Mighty, and despair!
Nothing beside remains. Round the decay
Of that colossal Wreck, boundless and bare
The lone and level sands stretch far away."
_________________________________________________________
Ralph warns us that it is our duty, in fact it is our only duty not to lie; that is to be truthful: but then what are we doing when we take ugliness and make art of it as in Strange Fruit, or Guernica? Are we truthful when we deny our essential loneliness; when we deny the predictability of chaos? But our loneliness is beautiful and so is chaos.
mek
No doubt your grandson is reading Keats, and a good thing it is.
Truth
Beauty
Justice
Can we live for these three things. Have we? Certainly the four of you have made an effort in those honorable directions. You have nothing of which to be ashamed. Whereas some of us have much for which to make up. Repairs. Note, when you re-read the poem that it is not Keats who makes the point; rather it is written on the urn. We do not know whether Keats believed that truth is beauty and beauty is truth.
Ode on a Grecian Urn
THOU still unravish'd bride of quietness,
Thou foster-child of Silence and slow Time,
Sylvan historian, who canst thus express
A flowery tale more sweetly than our rhyme:
What leaf-fringed legend haunts about thy shape 5
Of deities or mortals, or of both,
In Tempe or the dales of Arcady?
What men or gods are these? What maidens loth?
What mad pursuit? What struggle to escape?
What pipes and timbrels? What wild ecstasy? 10
Heard melodies are sweet, but those unheard
Are sweeter; therefore, ye soft pipes, play on;
Not to the sensual ear, but, more endear'd,
Pipe to the spirit ditties of no tone:
Fair youth, beneath the trees, thou canst not leave 15
Thy song, nor ever can those trees be bare;
Bold Lover, never, never canst thou kiss,
Though winning near the goal—yet, do not grieve;
She cannot fade, though thou hast not thy bliss,
For ever wilt thou love, and she be fair! 20
Ah, happy, happy boughs! That cannot shed
Your leaves, nor ever bid the Spring adieu;
And, happy melodist, unwearièd,
For ever piping songs for ever new;
More happy love! more happy, happy love! 25
For ever warm and still to be enjoy'd,
For ever panting, and for ever young;
All breathing human passion far above,
That leaves a heart high-sorrowful and cloy'd,
A burning forehead, and a parching tongue. 30
Who are these coming to the sacrifice?
To what green altar, O mysterious priest,
Lead'st thou that heifer lowing at the skies,
And all her silken flanks with garlands drest?
What little town by river or sea-shore, 35
Or mountain-built with peaceful citadel,
Is emptied of its folk, this pious morn?
And, little town, thy streets for evermore
Will silent be; and not a soul, to tell
Why thou art desolate, can e'er return. 40
O Attic shape! fair attitude! with brede
Of marble men and maidens overwrought,
With forest branches and the trodden weed;
Thou, silent form! dost tease us out of thought
As doth eternity: Cold Pastoral!
45
When old age shall this generation waste,
Thou shalt remain, in midst of other woe
Than ours, a friend to man, to whom thou say'st,
'Beauty is truth, truth beauty,—that is all
Ye know on earth, and all ye need to know.'
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It seems to me on re-reading the poem for the first time in fifty or so years that the beauty of the urn is absolutely not truthful, as Keats tells us, more than once, that the articles of beauty depicted on the urn are not transitory, in fact that each article of beauty transits generations--and remains frozen in time. Unlike the reality of Therefore Beauty is not truth.
Whereas, we know that all things evanesce, change, are destroyed, as Shelly reminds us in Ozymandius:
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Ozymandius
I met a traveler from an antique land,
Who said--"Two vast and trunkless legs of stone
Stand in the desert . . . . Near them, on the sand,
Half sunk a shattered visage lies, whose frown,
And wrinkled lip, and sneer of cold command,
Tell that its sculptor well those passions read
Which yet survive, stamped on these lifeless things,
The hand that mocked them, the heart that fed;
And on the pedestal, these words appear:
My name is Ozymandius, King of Kings,
Look on my Works, ye Mighty, and despair!
Nothing beside remains. Round the decay
Of that colossal Wreck, boundless and bare
The lone and level sands stretch far away."
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Ralph warns us that it is our duty, in fact it is our only duty not to lie; that is to be truthful: but then what are we doing when we take ugliness and make art of it as in Strange Fruit, or Guernica? Are we truthful when we deny our essential loneliness; when we deny the predictability of chaos? But our loneliness is beautiful and so is chaos.
mek
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